• During the set-up period, will I be assigned a person throughout the process?

  Yes. You will be assigned an Account Manager; the support team will assist through the ticketing system should you also have any technical difficulties, but you will have an Account Manager as a first point of contact.Few readers

• Does the setup take place on-site?

  No, the setup and deployment are entirely remote and done via teams, telephone or email.Few readers

• How long does onboarding and implementation take?

  Onboarding and implementation can take 3 to 6 weeks.Few readers

• What is the onboarding and implementation process?

  Once contracts are signed, our deployment team will take you through the onboarding process and work with you to gather information ready to be imported into the system using pre-templated forms for ease of use. Once implementation is complete the team will complete an admin workshop with your HR and Admin employees to show them how to use and configure your new system.Few readers

• Will I be able to import current employee data?

  Yes, you can import current employee data.Few readers

• Are there any implementation costs?

  Yes, cost of implementation is based on what modules are purchased.Few readers

• Is there any hardware or installation involved?

  No, Activ People HR is completely cloud based and requires no hardware or software to be installed.Few readers